Welcome to the Company Policy of DERRICO Soluções em TI & IA Ltda, your reliable partner in Information Technology & Artificial Intelligence Solutions. Our goal is to ensure excellence and security in all services offered to our clients. These policies apply to all our modes of operation, both in online and in-person interactions.

We expect our team to maintain the highest standards of professional ethics, with commitment to integrity, confidentiality, and a respectful work environment. It is vital that all collaborators follow these guidelines to maintain the trust of our clients and partners.

DERRICO Soluções em TI & IA Ltda is committed to protecting our clients' confidential information. We use advanced security technologies and recommended practices to prevent unauthorized access to data. All employees are required to follow our strict security policy.

To schedule an online or in-person service, clients should contact our team at +55 61 3046-0200 or contato@derrico.tec.br. We commit to responding to all requests within 24 hours, ensuring efficiency and quality in support.

Our privacy policy, available at https://derrico.tec.br/politica-de-privacidade, details how we collect and use client information, in compliance with applicable data protection laws.

DERRICO Soluções em TI & IA Ltda strictly follows the laws and regulations of the IT sector. Our team is regularly trained to ensure compliance and constant updating.

Our development process includes several phases, ensuring that all projects are delivered with the highest quality. Clients receive regular updates during each project phase.

We encourage feedback to continuously improve our services. Complaints can be sent directly to our customer support channel at administrativo@derrico.tec.br, where they will be promptly investigated and resolved.

DERRICO Soluções em TI & IA Ltda reserves the right to change these policies when necessary. All changes will be communicated through our official website and direct emails to clients.

For more information or questions about our policies, contact us via: Phone: +55 61 3046-0200, email: contato@derrico.tec.br or mailing address: SAUS Quadra 01, Bloco M, Sala 907, Edifício Libertas, Brasília/DF, ZIP 70.070-935.